The same DutyDesk, on your own computer
The screens you know from the cloud dashboard — rules, flows, AI replies, conversations, contacts, the calendar and campaigns — in an app that runs on your computer, on Windows or macOS. Your conversations, contacts and WhatsApp session stay with you, and the AI runs on a key of your own.
Everything the cloud has, on your computer
Not a cut-down edition: these are the same screens and the same features as the cloud dashboard, and they work the same way.
WhatsApp is linked by QR code or pairing code, Telegram with a bot token from BotFather, and Messenger and Instagram with a Facebook Page token.
Keywords, opening hours, a greeting and menus several steps deep. The same rules answer on every channel.
When no rule matches, the AI answers from what you wrote about the business. It runs on an OpenAI (ChatGPT) or Google Gemini key that you enter in the app.
Every message from every channel, including why the bot did not answer. Take over a conversation at any moment and reply yourself.
A card for every customer with your own tags and fields, and a calendar the bot books into. Connect Google Calendar so busy times are never offered.
A message you send to contacts by tag or stage, and an analytics screen showing how many messages came in and how many were answered automatically.
Your data stays on your computer
Conversations, contacts, rules and the WhatsApp session are kept in a database on the computer the app is installed on. We have no copy of them and no way to reach them.
AI replies run on a key of your own — OpenAI (ChatGPT) or Google Gemini. Your provider bills you directly for what you use, and our price has no AI in it. You can also work without AI, on rules and flows alone.
The bot answers only while the computer is on, online, and the app is running. When the computer is off or asleep, nothing answers. If you need replies around the clock without leaving a computer on, the cloud suits you better.
How to buy
Sales are by hand for now: write to us and we come back with the details.
Send us an email and we reply with how to pay.
₪3,000 excl. VAT, a year in advance.
After payment we email you the licence key and the download link.
Install the app and enter the key. One licence runs it on 2 computers.
Which one suits you
Both do the same job. The difference is where they run, where the data is kept, and who pays for the AI.
Questions about the desktop app
Want DutyDesk on your own computer?
Write to us and we will reply with how to pay. After payment you get the licence key and the download link by email.